At Khandaka Jewels, every piece of jewelry is crafted with precision and quality assurance. Due to the nature of our products (precious metals and gemstones), we maintain a strict no-return and no-refund policy.
1. No Returns or Exchanges
-
Once an order is placed and confirmed, it cannot be returned, exchanged, or canceled under any circumstances.
-
We request customers to review their order details carefully before finalizing the purchase.
2. Damaged or Incorrect Product
In the unlikely event that you receive a damaged or incorrect item, please contact us within 24 hours of delivery at kdkmjewels@gmail.com with photos and your order details.
-
After verification, our team will assess the issue and may offer a replacement or suitable resolution on a case-by-case basis.
3. No Refunds
-
We do not offer refunds for any reason other than a verified case of wrong or defective delivery.
-
Refunds, if applicable, will be processed to the original payment method within 7–10 working days after confirmation.
4. Custom Orders
Customized or engraved jewelry items are non-returnable and non-refundable under all conditions.
5. Contact Information
For assistance, please contact:
📧 Email: kdkmjewels@gmail.com
📞 Phone: +91 96642 82724