What Information Do We Collect?
-
We collect information pertaining to the requirements of the website.
-
When you register on the site, participate in a contest, or place an order, your information is collected in regards to your preferred activity on the website.
-
It further extends to responding to a survey or communicating via email or other relevant modes.
-
We may ask general details during the registration or while placing an order.
-
This information may include:
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Credit card information
-
-
However, you may visit our website to seek information on any query related to your purchase.
-
In addition to this, we collect information about the recipients who are eligible to avail of the gift purchase.
-
However, the collected information stands void on promotional or marketing grounds.
-
We use cookies to gather information about visitors and to make your browsing experience richer.
-
You can find more details about this referring to the “Do we use ‘cookies’?” section.
How Do We Use Your Information?
We may use the information that we collect from you at the time of registration, order placement, entering a contest, filling a survey, or while surfing the website in the following manner:
-
To personalize your browsing experience with relevant details to deliver the content and product offerings of your choice.
-
To serve you in full capacity while responding to your customer support requests.
-
To process the transactions timely.
-
To supervise a promotional activity, contest, or other site features.
-
In addition to this, we may send you periodic emails if you’ve subscribed to our newsletter.
-
If you wish to unsubscribe from the promotional emails from our end, please refer to the “How can you unsubscribe or modify the information provided to us?” section.
-
Please note that visitors who participate or browse other features, such as members-only programs or marketing activities, will have an option to be added to our email list in order to receive relevant email communications from our end.
How Do We Protect Your Information?
-
We take stern security measures to comply with safety standards concerning your personal information.
-
Your information is secured behind networks, which are accessible to limited personnel, carrying special rights to access systems and confidential details.
-
Your sensitive information, such as your credit card details, is duly transmitted through the Secure Socket Layer (SSL) technology.
-
The information is further encrypted into our database and can be accessed only by designated personnel.
How Do We Protect Our Information?
-
Any product image or/and product details found on any other platform without consent from a working partner of Kotawala Jewels will be held liable.
-
There will be strict measures taken for the same.
Do We Use “Cookies”?
-
Yes, we use cookies.
-
Cookies are small files transferred to your computer’s hard drive through your web browser (if you permit).
-
Cookies enable the website or service provider’s systems to recognize your browser and remember certain information to enhance your browsing experience.
-
Cookies help us remember or process the items in your shopping cart.
-
We analyze your preferences on the basis of your current or previous site activity.
-
Cookies also help us aggregate data about website traffic and website interaction, so that we can enhance our website with improved features.
-
We may avail of services from third-party providers to help understand visitor preferences.
-
These service providers are not entitled to use any information collected on our behalf.
-
You can choose to have your device warn you each time a cookie is being sent or turn off cookies through your browser settings.
-
If you turn off cookies:
-
You may not be able to access features that improve browsing experience.
-
Some services may be delayed.
-
You can still place orders via telephone by contacting customer service.
-
Do We Disclose Your Information to Third Parties?
-
We do not sell or trade your confidential information to any outside parties.
-
We do so only after receiving an advance notice from your end.
-
The term “third-party” excludes Silver Palace Inc., hosting partners, and other vendors assisting us in operating the website or servicing you.
-
We may release information to:
-
Comply with the law
-
Enforce website policies
-
Protect rights or safety
-
-
Non-confidential identifiable visitor information may be provided to other parties for promotional uses.
How Can You Unsubscribe or Modify the Information That You Have Provided to Us?
-
To unsubscribe from newsletters, modify your preference under the “My Account” section.
-
You may receive emails already in production due to the email production schedule.
-
You can delete your online account information by signing into the “My Account” section.
-
You can remove:
-
Billing addresses
-
Shipping details
-
Payment information
-
-
We may store information related to individual sales transactions for record-keeping purposes.
Third-Party Links
-
We may include third-party links to enhance your shopping experience.
-
These linked websites have separate privacy policies.
-
We have no responsibility or liability for the activities of these linked websites.
-
We welcome feedback or suggestions to protect your privacy and confidential information.
Changes to Our Privacy Policy
-
Any changes to the privacy policy will be posted on this page.
-
Policy changes will apply only to information collected after the date of change.
Feedback and Queries
-
We welcome your feedback, questions, and concerns regarding our privacy policy.
-
You may contact us via email for any privacy-related queries.
Online Privacy Policy
-
This privacy policy applies only to information collected through our online website.
Terms and Conditions
-
Please visit our Terms and Conditions section for details regarding:
-
Website usage
-
Disclaimers
-
Liability limitations
-
Consent
-
By using our website, you consent to our privacy policy.